Wendy Hartigan

Danielle's Decor at Aldie Mansion There are many things that can disguise the hidden problems at a successful venue. A full calendar can. A beautiful property can. A recognizable name can. So can awards, glowing social media, impressive photographs and years of doing business. When customers keep coming through the door, it's very easy for a business to assume the experience must be working. But sometimes customers come because they love the venue, or the food, or the location, or the...

Kevin and Victoria's Ceremony I recently read a comment from a bride who was being made to feel guilty because she chose to have her wedding on a Friday. Not because Friday created some terrible hardship. Because other people didn't like her choice. She chose a holiday weekend, which gave her guests an extra day to travel and for her sister who is in medical school and has a break so she can attend. So, I thought: when did planning a wedding begin to require this much permission? ...

Photo Credit: Kate Neal In 2019, I wrote an article called Integrity. I went back and read it recently. Seven years later, after thousands more conversations, decisions, problems, customers and experiences, I realized something. I wouldn't change the principle behind it. At the time, I wrote about the different chapters of my professional life. I had spent more than twenty years in the restaurant business, including running some of Philadelphia's best restaurants. We served...